About

Service Auto Glass Staff

“It’s our people who make the difference.” Matt Crook, Co-Owner. We are proud to present the Service Auto Glass staff. We hope that you will take a moment to get to know the caliber of people who have led our company to where it is today.

Matt (& Stephenie) Crook, Co-Owners

Matt Crook took his first step into the world of auto glass in 1991 when he worked as an installer part time to help pay his way through college. After graduating from Utah State University with degrees in finance and marketing, that job helped pay his wife’s way through graduate school at Brigham Young University, where she earned her Master¹s degree in Organizational Behavior.

They moved to Phoenix and together opened Service Auto Glass in 1997. Matt applies to his business the values he learned as a boy growing up on a Wyoming dairy farm: honesty, integrity, dependability, fairness, and good old-fashioned common sense.

Whether he is conversing with his clients or his staff, he believes in treating others how he would like to be treated: respectfully. Says Crook, “The technical skills needed for our work can be learned, but knowing how to treat our customers—and each other—is something that must be inherent in each of our employees.

We invite you to meet the rest of the Service Auto Glass crew:

Marla Goosic, Office Manager

The first voice most callers hear on the phone is that of Marla. She has been with SAG for more than five years and is credited with setting up and overseeing the office protocols with regard to customer service, ordering inventory, claims processing, and accounting.

She inspires others through her own positive attitude. “What I enjoy most is working with the customers and the people here at Service Auto Glass,” says Marla. “It’s been a very positive experience. It’s a relaxing, yet professional environment.”

Bobby Hernandez, Auto Glass Technician

Bobby joined the Service Auto Glass team as an installer in the fall of 2002. He brings to his position experience learned on the job while in Maricopa, AZ. “I was already a good installer when I came here, but I’ve learned even more from the Service Auto Glass guys.” he says.

After trying his hand at other occupations, Bobby has found that this is the right position, and the right company for him. “It’s a great job,” he says. “It’s a friendly environment and Matt takes as good a care of us as he does our customers.”